The single biggest cause of website projects going over budget, missing deadlines, and delivering disappointing results is a vague brief. A well-written website brief saves time, reduces revision cycles, and ensures the agency builds exactly what you envisioned. This is how to write one.
1. Start with Your Business Context
Before any design or technology decisions, explain who you are. Describe your industry, target audience, competitive landscape, and what makes you different. The agency needs this context to make every design and copy decision correctly.
2. Define the Purpose of the Website
Every great website has one primary goal. Is yours to generate leads? Sell products? Build brand awareness? Provide information? Rank for specific keywords? Be specific. If you have secondary goals, rank them in order of importance.
3. Describe Your Target Audience in Detail
Go beyond demographics. Describe your ideal customer’s problems, motivations, objections, and how they currently search for your services. The more specific you are, the more targeted the design and copy will be.
4. List All the Pages You Need
Provide a sitemap — even a rough one. List every page you know you need and the purpose of each. This prevents scope creep and ensures accurate quoting.
5. Share Examples of Websites You Like — and Why
Collect three to five websites you admire and explain specifically what you like about each one: the layout, colour palette, tone of voice, navigation structure, or a specific feature. Be equally clear about what you do not want.
6. Specify Your Brand Guidelines
If you have a brand identity, share your logo files, colour codes (HEX/Pantone), approved fonts, and any brand usage rules. If you do not have guidelines yet, note this so the agency can help.
7. Describe the Functionality You Need
List every feature beyond standard pages: contact forms, booking systems, member areas, payment gateways, integrations with your CRM or ERP, multilingual support, and any custom tools. Be specific about how each should work.
8. State Your Budget Range
Sharing your budget is not a negotiation weakness — it helps the agency recommend the right solution and scope the work correctly. A vague “make it as cheap as possible” leads to proposals that miss the mark.
9. Set a Realistic Timeline
Share any hard deadlines (product launches, trade shows, seasonal campaigns) and your preferred launch date. Be honest about your own availability for feedback — projects stall when clients take three weeks to review.
10. Define Success Metrics
How will you know the project was a success in six months? Define measurable outcomes: enquiry volume, organic traffic growth, conversion rate, revenue from the website. This aligns the agency’s priorities with your business goals.
Ready to Start Your Project?
At Envision Dev we guide every client through the briefing process and provide a detailed project scope before any work begins. Get in touch and let’s plan your next website together.